Leads Coordinator

Vacancy Salary £23,400 per annum

Vacancy Location Liverpool

Contract Type Permanent

The Vacancy

· Annual salary of £23,400 (FTE)

· Permanent role

· Full-time (37.5 hours), part-time and flexible working patterns available

· Aintree office base, hybrid working

Proposed Interview Date: 13th May 2024

The role

As the Leads Coordinator you will be the first point of call for all Ecogee stakeholders that phone into the business. You will also qualify any potential HUG & ECO customers that may be eligible for the schemes.

The right fit

· Previous experience within an office administration role dealing with customers.

· Strong IT skills.

· Good customer service skills and telephone manner.

· Strong verbal and written communication skills.

· Ability to work under pressure, demonstrating drive and a positive approach to work.

· Knowledge of the retrofit industry /grant funding schemes is desirable.

Who we are

Ecogee specialise in providing both retrofit and new build solutions that make homes more energy efficient. Our services include; fabric insulation, ventilation systems, and renewable technologies such as air source heat pumps and solar panels.

Originally established in 2012, we were set up in response to the Government’s energy efficiency programme to tackle fuel poverty and reduce carbon emissions.

Ecogee is part of The Regenda Group; we work in places where we can make a difference and operate across the housing and construction sector, in care and support, and in education, training and careers.

Next steps

If you like what you’ve read so far and think you’ve got what it takes to join our team, then apply now with a copy of your CV and a short covering letter detailing why you think you would be a good fit the role.

Our People Services team will review your application and will be in touch shortly.

What we offer

Ecogee really is a great place to work – and you don’t have to just take our word for it! We’re an accredited Best Companies Top 100 employer and have achieved Investors in People Gold status.

We can offer you a working environment where you can enjoy yourself, develop yourself and be yourself and where you really can make a difference to people’s lives.

We also offer a fantastic reward and benefits package which, amongst other things, includes:

· A range of flexible working options.

· 25 days paid annual leave each year in addition to 8 bank holidays.

· 6 additional days for volunteering.

· Pension scheme.

· £250 annual ‘Live and Learn’ allowance to spend on learning any new skill.

· Enhanced maternity, paternity and adoption pay schemes.

· Employee Assistance Programme and health and wellbeing initiatives.

· A wide variety of exciting learning and development opportunities.

· Interest free loans to assist with the purchase of tools, computer equipment, and travel season tickets.

· Monthly staff lottery scheme.

"We regenerate places and create opportunities for people"

We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from disabled, minority ethnic, LGBT and female candidates as they are currently under-represented within our organisation.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, we’d encourage you to submit your application as early as possible.

INDHP